FAQ

Short answers about accounts, privacy, and Pro. App questions live in the Dash FAQ; widget development questions in the Widget Dev FAQ.

Do I need a Hub account?

Only if you want to publish widgets, manage organizations, or use the managed remote-access tunnel. Dash itself runs without one.

What data does Hub collect?

Hub only sees what you intentionally send: published widget bundles, organization membership, and tunnel provisioning metadata. Your dashboard layouts, HA URL, and entity state never reach Hub. See Concepts → Data flow.

Pricing and Pro

Is GlassHome free?

The core app (Dash) is free and stays free. Pro is a one-time purchase that adds community widgets and theming on top. No account or payment is needed to use Dash locally.

What does Pro cost?

Pro is $39.99. It is a one-time purchase, not a subscription. See the pricing page for any active offer or countdown.

Is it a subscription?

No. Pro is a one-time purchase via Polar. You pay once and the license is yours permanently. All v1 updates are included. See Pro.

What do I get with Pro?

Pro adds three things on top of the free tier: community widgets (install widgets from the Hub registry beyond the official @glasshome set), theming (the in-app theme editor, custom backgrounds, and theme upload), and remote access (the managed tunnel and public self-hosted addresses). All 7 presets are free, and custom themes already on your Dash stay usable without Pro. See the full comparison at Pro.

Does Pro work on multiple devices?

Yes. Pro is tied to your Hub account, not a device. You can link and unlink Dash instances whenever you like, and any Dash you link gets the Pro entitlement. Multiple devices in the same home pointing at the same Dash instance all benefit without extra licenses.

What is the refund policy?

Reach out at [email protected] and I will sort it out. See Pro → Managing your license for details.