FAQ

Q: Can I get a copy of my data, or have it deleted?

Yes, both from Settings on the Hub. Download my data gives you one file with everything Hub holds about you. Delete account removes it, including your published personal widgets, remote access and the Discord roles Hub gave you; backups forget you within 30 days, and restoring one never brings you back. Details are in the privacy policy.

Q: What does Pro cost?

Pro is $39.99. It is a one-time purchase with no subscription. See the pricing page for any active offer or countdown.

Q: What do I get with Pro?

Pro adds four things on top of the free tier: community widgets (install widgets from the Hub registry beyond the official @glasshome set), saving themes and materials from the creator studio, sharing and using themes, materials and dashboards with other homes, and remote access (a public address for your own Dash). The creator studio opens for everyone, and all 9 presets are free. Custom themes already on your Dash stay usable without Pro. See the full comparison at Pro.

Q: What is the refund policy?

Reach out at contact@glasshome.app and I will sort it out. See Pro → Managing your license for details.

Short answers about accounts, privacy, and Pro. App questions live in the Dash FAQ; widget development questions in the Widget Dev FAQ.

Do I need a Hub account?

Only if you want to publish widgets, share themes, materials or dashboards, send one home from glasshome.app, manage organizations, or hold a Pro license. Dash itself runs without one.

What data does Hub collect?

Hub only sees what you intentionally send: published widget bundles and organization membership. Your dashboard layouts, HA URL, and entity state never reach Hub. See Concepts → Data flow.

Can I get a copy of my data, or have it deleted?

Yes, both from Settings on the Hub. Download my data gives you one file with everything Hub holds about you. Delete account removes it, including your published personal widgets, remote access and the Discord roles Hub gave you; backups forget you within 30 days, and restoring one never brings you back. Details are in the privacy policy.

Pricing and Pro

Is GlassHome free?

The core app (Dash) is free and stays free. Pro is a one-time purchase that adds community widgets, saving and sharing themes, and remote access on top. No account or payment is needed to use Dash locally.

What does Pro cost?

Pro is $39.99. It is a one-time purchase with no subscription. See the pricing page for any active offer or countdown.

Is it a subscription?

No. Pro is a one-time purchase via Polar. You pay once and the license is yours permanently. All v1 updates are included. See Pro.

What do I get with Pro?

Pro adds four things on top of the free tier: community widgets (install widgets from the Hub registry beyond the official @glasshome set), saving themes and materials from the creator studio, sharing and using themes, materials and dashboards with other homes, and remote access (a public address for your own Dash). The creator studio opens for everyone, and all 9 presets are free. Custom themes already on your Dash stay usable without Pro. See the full comparison at Pro.

Does Pro work on multiple devices?

Yes. Pro is tied to your Hub account, so every device you sign in with has it. You can link and unlink Dash instances whenever you like, and any Dash you link gets the Pro entitlement. Multiple devices in the same home pointing at the same Dash instance all benefit without extra licenses.

What is the refund policy?

Reach out at [email protected] and I will sort it out. See Pro → Managing your license for details.